Delivery & Return Policy for Crepe Valley
Welcome to Crepe Valley!
We’re dedicated to providing fresh, delicious crepes delivered personally to your door. To ensure a smooth experience, please review our Delivery & Return Policy below.
Delivery Area & Fee
We deliver within a 50-mile radius of zip code 92563.
A flat delivery fee of $30 applies to each order, regardless of distance within our delivery area.
Delivery Scheduling
Orders must be placed in advance to secure your preferred delivery time. We recommend booking early, as our schedule can fill up quickly.
We strive to deliver promptly at the agreed-upon time. If there are any changes to your delivery window, we will contact you directly.
Cancellation Policy
Cancellations must be made at least 24 hours before the scheduled delivery time. Orders canceled within this window are eligible for a full refund. Cancellations requested after this period may not be eligible for a refund.
Refunds & Replacements
We take pride in delivering high-quality, handcrafted crepes. If there is an issue with your order, such as an incorrect item or quality concern, please contact us within 1 hour of delivery.
Refunds or replacements are provided only if there was an error on our part.
Due to the perishable nature of our products, we are unable to offer refunds or replacements for issues not reported within the 1-hour window.
Contact Information: If you have questions or concerns regarding your order, please reach out to us immediately at 619-916-6808.